KRYKEY PREMIUM RADIO
MAKE A RADIO * LISTEN 2 RADIO * SUBMIT INDIE MUSIC * LYVMUSIC TUNE IN ON THE KRYKEY MOBILE APPS + TUNEIN APP
 
 
KRYKEY MEDIA CONSOLE
SUPPORT SCREEN

The KryKey Media Console is for premium radio stations to manage their service.

The SUPPORT screen has two sections, on the left is the same information that is
displayed on the Glance screen, and on the right is the message form for you to
send direct messages to KryKey Premium Radio Support and other support options.

SEE VIDEO HERE

The Support screen has four options: Support, Poll, Live Chat and More Help.


 

SUPPORT - SUPPORT SCREEN

 

The support message form has the three top fields already populated with the owners name, premium radio station name and the email address.
WHAT IS THE ISSUE -  let's you type in what issue you are having / support in English only
SCREENSHOT UPLOAD - upload a screenshot if you think it will help in solving the issue
PC OS - pc operating system you are using / important if your issue is on your pc
MOBILE PHONE OS - mobile operating system you are using / important if your issue is on the mobile phone
BROWSER USED - the browser you are using if on your pc

SEND MESSAGE - button to send the message

BUG REPORTER - report a bug on our mobile apps, studio, media console or lyvshow
MORE HELP - link to our online help screen www.KryKey.com/help.htm
LINKS & SHORTCUTS - just links and shortcuts
TERMS OF USE - our terms of use in plain and complicated language

CLOSE RADIO STATION - this closes your web site and premium radio station
 

  POLL SUPPORT SUB-SCREEN

The Poll screen is currently blank.


LIVE CHAT SUPPORT SUB-SCREEN

The Live Chat sub-screen currently has our chat room from the KryKey demo radio station
to chat to KryKey staff at appointed time. Please note any messages left will not be seen as
they are only displayed live and in real-time.


MORE HELP

This is just a link to open a new browser window with our major Help screen at www.KryKey.com/help.htm


THE END OF THE MEDIA CONSOLE SUPPORT SCREEN

(back to the help screen)
 

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